Data privacy statement

The aim of this privacy policy is to provide transparent information about the storage, processing and protection of personal data in accordance with Art. 12 and Art.13 of the European General Data Protection Regulation.

Who we are

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is

Viscotec Pumpen-u. Dosiertechnik GmbH
Amperstraße 13
84513 Töging a. Inn
Deutschland
08631/9274-0
mail@viscotec.de
www.viscotec.de

Contacting the data protection officer

The data protection officer of the controller is

DataCo GmbH
Nymphenburger Str. 86
80636 München
Deutschland
+49 89 7400 45840
www.dataguard.de

On this page we inform you about the processing of your personal data on the website.
How we collect and use your personal data depends on how you interact with us or which services you use. We only collect, use or share your personal data if we have a legitimate purpose and a legal basis for doing so.

What do we mean by legal basis?

Consent (Art. 6 para. 1 sentence 1 lit. a GDPR) – You have given us your consent to process your personal data for the specific purpose that we have explained to you. You have the right to withdraw your consent at any time. For more information on how you can withdraw your consent, please refer to the subsections “Exercising your rights” in the following sections of this Privacy Policy.

Contract (Art. 6 para. 1 sentence 1 lit. b GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it is necessary to use your data because we have asked you to do so or you have taken certain steps yourself before entering into this contract.

Legal obligation (Art. 6 para. 1 sentence 1 lit. c GDPR) – We must use your data to comply with the law.

Vital interests (Art. 6 para. 1 sentence 1 lit. d GDPR) – The processing of your data is necessary to protect your vital interests or those of another person. For example, to protect you from serious physical harm.

Public task (Art. 6 para. 1 sentence 1 lit. e GDPR) – The processing of your data is necessary for the performance of a task carried out in the public interest or because it is covered by a task defined by law, e.g. for a statutory function.

Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR) – The processing of your data is necessary to support a legitimate interest that we or another party have, only if your own interests do not prevail.

Please note that we may not be able to provide you with our website services if your data is processed to fulfil a contract or a legal obligation and you do not provide the requested data.

Data sharing and international transfer

As explained in this Privacy Policy, we use various service providers to help us provide our services and ensure the security of your data. When we use these service providers, it is necessary for us to share your personal data with them.

We have concluded agreements with all service providers to whom we pass on your data, which oblige them to protect your data.

If your personal data is transferred outside the EU, we will ensure that your personal data receives an equivalent level of protection, either because the country to which your data is transferred has an “adequate” standard of data protection according to the European Commission, or by applying another safeguard, such as an enhanced contractual arrangement, i.e. the Standard Contractual Clauses (SCCs) adopted by the European Commission.

For example, when we use US service providers, we rely on either the SCCs or the EU-US Data Privacy Framework, depending on the provider. You can request a copy of the SCCs we have entered into with our service providers by sending an email to the email address provided in this Privacy Policy.

Your rights

Right to rectification (Art. 16 GDPR) If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

  1. The right to information (Art. 15 GDPR)

You have the right to request confirmation from us as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this data and to the following information:

  • Processing purposes
  • Categories of personal data
  • Recipients or categories of recipients
  • Planned storage duration or the criteria for determining this duration
  • the existence of the rights to rectification, erasure, restriction or objection
  • Right to lodge a complaint with the competent supervisory authority
  • If applicable, origin of the data (if collected from a third party)
  • If applicable, the existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the expected effects
  • If applicable, transfer of personal data to a third country or international organisation
  1. Right to rectification (Art. 16 GDPR)

If your personal data is incorrect or incomplete, you have the right to request immediate correction or completion of the personal data.

  1. Right to restriction of processing (Art. 18 GDPR)

If one of the following conditions is met, you have the right to request that the processing of your personal data be restricted:

  • You contest the accuracy of your personal data for a period enabling us to verify the accuracy of the personal data.
  • In the event of unlawful processing, you object to the erasure of the personal data and instead request the restriction of the use of the personal data.
  • We no longer need your personal data for the purposes of processing, but you need your personal data for the establishment, exercise or defence of legal claims or, after you have objected to processing, for the period necessary to verify whether our legitimate grounds override your grounds.
  1. Right to erasure (“right to be forgotten”) (Art. 17 GDPR)

If one of the following reasons applies, you have the right to demand that your personal data be deleted immediately:

  • Your data are no longer necessary for the processing purposes for which they were originally collected.
  • You withdraw your consent and there is no other legal basis for the processing.
  • You object to the processing and there are no overriding legitimate grounds for the processing or you object pursuant to Art. 21 (2) GDPR.
  • Your personal data is processed unlawfully.
  • The deletion is necessary to fulfil a legal obligation under Union law or the law of the member state to which we are subject.
  • The personal data was collected in relation to information society services offered in accordance with Article 8 (1) GDPR.

Please note that the above reasons do not apply if the processing is necessary:

  • To exercise the right to freedom of expression and information.
  • For compliance with a legal obligation or for the performance of a task carried out in the public interest to which we are subject.
  • For reasons of public interest in the area of public health.
  • For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes.
  • For the establishment, exercise or defence of legal claims.
  1. Right to data portability (Art. 20 GDPR)

You have the right to receive your personal data in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller.

  1. Right to object to certain data processing (Art. 21 GDPR)

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR. This also applies to profiling based on these provisions.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

  1. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

A list of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html

Provision of the website and creation of log files

  1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:
  • Information about the browser type and version used
  • The user’s operating system
  • The user’s internet service provider
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.
  1. Purpose of data processing
Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for marketing purposes in this context.
  1. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 sentence 1 lit. f GDPR.
  1. Duration of storage
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the accessing client.
  1. Exercising your rights
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful must be determined as part of a balancing of interests.

Use of cookies

  1. Description and scope of data processing
When you visit our website, we use technical aids for various functions, in particular cookies, which can be stored on your end device. When you access our website and at any time thereafter, you have the choice of whether you generally allow cookies to be set or which individual additional functions you would like to select. You can make changes in your browser settings or via our Consent Manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can flow to the organisation that sets the cookie. Below we describe the type of cookies we use: We use technically necessary cookies, which are required for the technical structure of the website. Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible. The following data is stored and transmitted by the technically necessary cookies:
  • Language settings
  • Search terms entered
  • Frequency of page views
We use cookies on our website that are not technically necessary. Cookies that are not technically necessary are text files that are not only used for the functionality of the website, but also collect other data. The following data is processed when cookies that are not technically necessary are set:
  • IP address
  • Location of Internet users
  • Tracking of surfing behaviour
  1. Purpose of data processing
The purpose of using technically necessary cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change. We require technically necessary cookies for the following applications:
  • Memorising search terms
  • Functionality of the website
Cookies that are not technically necessary are used for the purpose of improving the quality of our website, its content and thus our reach and efficiency. By setting these cookies, we learn how the website is used and can thus constantly optimise our offer. In particular, these cookies serve the following purposes: Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.
  1. Legal basis for data processing
The provisions of the Telecommunications and Telemedia Data Protection Act (TTDSG) apply to the storage of information in the end user’s terminal equipment and/or access to information already stored in the end user’s terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our website. In this case, cookies are stored and accessed on your terminal equipment on the basis of Section 25 (2) No. 2 TTDSG. The purpose of storing and accessing the information in your terminal equipment is to make it easier for you to use our website and to be able to offer you our services as you have requested. Some functions of our website do not work without the use of these cookies and could therefore not be offered. The cookies are generally deleted at the end of the session (e.g. logging out or closing the browser) or after a specified period of time. Information on different storage periods for cookies can be found in the following sections of this privacy policy. Insofar as cookies are used that are not technically necessary, this is done on the basis of your express consent, which you can give via the cookie banner. The basis for the storage and access to information in this case is § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a), Art. 7 GDPR. Art. 6 para. 1 lit. a), Art. 7 GDPR. You can revoke your consent at any time with effect for the future or subsequently grant it again by configuring your cookie settings accordingly. Alternatively, you can prevent the storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only apply to the browser you are using. If personal data is processed following the storage of and access to the information on your end device, the provisions of the GDPR apply. You can find information on this in the following sections of this privacy policy.
  1. Exercising your rights
You can revoke your consent to the use of cookies at any time and manage your consent preferences at the following link: https://www.viscotec.de/datenschutzerklaerung/

Newsletter

  1. Description and scope of data processing
You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us. In order to provide this service, we collect the following data from you:
  • Email address
  • Last name
  • First name
  • Your address
  • Salutation
  • Industry
Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy. No data will be passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.
  1. Purpose of data processing
The purpose of collecting the user’s email address is to deliver the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.
  1. Legal basis for data processing
The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 sentence 1 lit. a GDPR if the user has given consent.
  1. Duration of storage
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The user’s email address is therefore stored for as long as the subscription to the newsletter is active. The other personal data collected during the registration process is generally deleted after a period of seven days.
  1. Exercising your rights
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter. This also makes it possible to revoke consent to the storage of personal data collected during the registration process.

Email, telephone, fax contact

  1. Description and scope of data processing
It is possible to contact us via the email address or telephone and fax numbers provided on our website. In this case, the user’s personal data transmitted will be stored. The data is used exclusively for processing the conversation.
  1. Purpose of data processing
If you contact us, this also constitutes the necessary legitimate interest in processing the data. The purpose of the processing is to answer your enquiry in the best possible way.
  1. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of communication is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is to respond to your enquiry in the best possible way. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
  1. Duration of storage
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For personal data, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
  1. Exercising your rights
If the user contacts us, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR). If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR). All personal data stored in the course of contacting us will be deleted in this case.

Contact form

  1. Description and scope of data processing
There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. The following data is stored when the message is sent:
  • Salutation
  • Title of salutation
  • Gender
  • Last name
  • First name
  • Your address
  • Phone/mobile number
  • Email address
  • Salary expectations
  • Background to application
  • Details of training and education
  • Curriculum vitae
  • Certificates
  • Photo
  1. Purpose of data processing
The processing of personal data from the input mask of the contact form or via the e-mail address provided serves us solely to process the contact. The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
  1. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest is to respond to your inquiry that you send to us via the contact form in the best possible way. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
  1. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
  1. Exercising your rights
If the user contacts us via the input mask in the contact form, they can object to the storage of their personal data at any time in the following manner: Withdrawal of your consent to data processing Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR) If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR). If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) GDPR). All personal data stored in the course of contacting us will be deleted in this case.

Company appearances

Instagram: Instagram, Part of Meta Platforms Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland On our company page, we provide information and offer Instagram users the opportunity to communicate. If you perform an action on our Instagram company page (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public. However, as we generally or largely have no influence on the processing of your personal data by Instagram, we cannot make any binding statements about the purpose and scope of the processing of your data. We use our corporate presence on social networks to communicate and exchange information with (potential) customers. In particular, we use the company presence for Advertising our products. The publications on the company website may contain the following content:
  • Information about products
  • Information about services
  • Advertising
Every user is free to publish personal data through activities. Insofar as we process your personal data in order to evaluate your online behavior, offer you competitions or carry out lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 para. 1 sentence 1 lit. a, Art. 7 GDPR. The legal basis for the processing of personal data for the purpose of communicating with customers and interested parties is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest here is to respond to your request in the best possible way or to be able to provide the requested information. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. The data generated by the company website is not stored in our own systems. For the processing of your personal data in third countries, we have provided suitable guarantees in the form of standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR. A copy of the standard data protection clauses can be requested from us. You can object to the processing of your personal data that we collect in the context of your use of our corporate presence at any time and assert your rights as a data subject as set out in the “Your rights” section of this privacy policy. To do so, send us an informal email to dsb@viscotec.de. You can find more information on the processing of your personal data by Instagram and the corresponding objection options here: Instagram: https://help.instagram.com/519522125107875 YouTube: YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States We provide information on our company page and offer YouTube users the opportunity to communicate. If you carry out an action on our YouTube company page (e.g. comments, contributions, likes, etc.), you may make personal data (e.g. your real name or photo of your user profile) public. However, as we generally or largely have no influence on the processing of your personal data by YouTube, we cannot make any binding statements about the purpose and scope of the processing of your data. We use our company presence in social networks for communication and information exchange with (potential) customers. In particular, we use the company presence for Advertising our products. The publications on the company website may contain the following content:
  • Information about products
  • Information about services
  • Advertising
Every user is free to publish personal data through activities. Insofar as we process your personal data in order to evaluate your online behavior, offer you competitions or carry out lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 para. 1 sentence 1 lit. a, Art. 7 GDPR. The legal basis for the processing of personal data for the purpose of communicating with customers and interested parties is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest here is to respond to your inquiry in the best possible way or to be able to provide the requested information. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. For the processing of your personal data in third countries, we have provided suitable guarantees in the form of standard data protection clauses in accordance with Art. 46 para. 2 lit. c GDPR. A copy of the standard data protection clauses can be requested from us. You can object to the processing of your personal data that we collect in the context of your use of our corporate presence at any time and assert your rights as a data subject as set out in the “Your rights” section of this privacy policy. To do so, please send us an informal email to dsb@viscotec.de. You can find more information on the processing of your personal data by YouTube and the corresponding objection options here: YouTube: https://policies.google.com/privacy?gl=DE&hl=en

Use of company presences in professional networks

  1. Scope of data processing

The company website is used for applications, information/PR and active sourcing. We have no information on the processing of your personal data by the companies jointly responsible for the company website. Further information can be found in the privacy policy of:

  • LinkedIn
  • XING

We provide information on our website and offer users the opportunity to communicate.

The company website is used for applications, information/PR and active sourcing.

We have no information on the processing of your personal data by the companies jointly responsible for the company website. Further information can be found in the privacy policy of:

LinkedIn:

https://www.linkedin.com/legal/privacy-policy

XING:

https://privacy.xing.com/de

If you carry out an action on our company website (e.g. comments, posts, likes, etc.), you may make personal data (e.g. real name or photo of your user profile) public.

  1. Legal basis for data processing

The legal basis for the processing of personal data for the purpose of communicating with customers and interested parties is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest here is to respond to your inquiry in the best possible way or to be able to provide the requested information.

If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

  1. Purpose of data processing

Our company website serves to inform users about our services. Every user is free to publish personal data through activities.

  1. Duration of storage

The data generated by the company website is not stored in our own systems.

  1. Exercising your rights

You can object to the processing of your personal data that we collect in the context of your use of our corporate presence at any time and assert your rights as a data subject as set out in the “Your rights” section of this privacy policy. To do so, please send us an informal email to the email address stated in this privacy policy.

Further information on exercising your rights can be found here:

LinkedIn:

https://www.linkedin.com/legal/privacy-policy

XING:

https://privacy.xing.com/en

Hosting

The website is hosted on servers of a service provider commissioned by us.

Our service provider is:

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s internet service provider
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website

This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest in processing this data is to display our website without errors and to optimize its functions.

The website server is geographically located in Germany.

Geotargeting

We use the IP address and other information provided by the user (in particular the zip code during registration or ordering) to address regional target groups (so-called “geotargeting”).

Regional targeting is used, for example, to automatically display regional offers or advertising that are often more relevant to users. The legal basis for the use of the IP address and any other information provided by the user (in particular zip code) is Article 6(1)(f) GDPR, based on our interest in ensuring a more precise target group approach and thus providing offers and advertising that are more relevant to users.

Part of the IP address and the additional information provided by the user (in particular the zip code) is only read out and not stored separately.

You can prevent geotargeting by using a VPN or proxy server, for example, which prevent precise localization. In addition, depending on the browser you are using, you can also deactivate location localization in the corresponding browser settings (if supported by the respective browser).

We use geotargeting on our website for the following purposes:

  • Geoblocking

Integrated third-party services

Change of the data protection declaration

We reserve the right to change or adapt this data protection declaration at any time, taking into account the applicable data protection regulations. The current status is 12.08.2024.